After February 2024, if you find your emails that are sent to Gmail addresses are bouncing, it will be probably because your domain has been improperly configured.

Last year, Google quietly sent this notice:

Starting February 1, 2024, all senders who send email to Gmail accounts must meet the requirements in this section.

For example, if you send an email from yourname@yourcompany.com to john.doe@gmail.com, then yourcompany.com must be properly configured to fulfil the list of technical requirements from Google. Otherwise, there’s a chance that your email will not be delivered to that Gmail address. You will know if it happens when your emails to Gmail addresses bounce back to you.

Why is Google doing that?

One of our clients asked: Why is Google doing that to break emails?

The reason Google is doing that is because they want to clamp down on spam and scams. These technical requirements, when properly implemented in your domain, will prevent hackers from impersonating emails from your domain to commit spam and scams. Google is doing this to protect its users. Unfortunately, this will break emails from domains that are improperly configured. If your domain is one of them, you need to fix this problem as soon as possible.

We can help you configure your domain properly

If you need help with configuring your domain properly to prevent that from happening, please do not hesitate to contact us.

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